Privacy policy
Privacy Policy
This privacy policy is designed to provide clarity for those concerned about the use of their Personally Identifiable Information (PII) online. PII, as defined by privacy laws in Canada and the USA, includes information that can individually or in combination identify, contact, or locate a person. Please carefully read our privacy policy to understand how we collect, use, protect, and handle your Personally Identifiable Information on our website.
What Personal Information Do We Collect?
When you visit our blog, website, or app, you may be asked to provide your name, email address, mailing address, phone number, or other details when ordering or registering on our site.
When Do We Collect Information?
We collect information when you place an order, subscribe to a newsletter, fill out a form, or enter information on our site.
How Do We Use Your Information?
The information we collect is used to process transactions quickly, send periodic emails regarding orders or other products and services, and follow up after correspondence (live chat, email, or phone inquiries).
How Do We Protect Your Information?
Your personal information is secured behind restricted networks, accessible only by a limited number of individuals with special access rights who are obligated to maintain confidentiality. Sensitive/credit information is encrypted using Secure Socket Layer (SSL) technology. Transactions are processed through a gateway provider and not stored or processed on our servers.
Do We Use Cookies?
Yes, we use cookies to enhance your site experience. Cookies are small files that enable our systems to recognize your browser, remember items in your shopping cart, understand your preferences, and compile aggregate data about site traffic and interactions.
Third-Party Disclosure
We do not sell, trade, or transfer your personally identifiable information to outside parties unless we provide advance notice. This excludes trusted third parties assisting in website operation, business conduct, or user services, as long as they agree to keep information confidential. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-Party Links
Third-party sites linked on our website have independent privacy policies. We bear no responsibility for their content or activities but seek to protect our site's integrity.
We use Google Ads Advertising and implement features like Remarketing, Display Network Impression Reporting, Demographics and Interests Reporting, and Facebook Pixel. Users can manage preferences using Google Ad Settings or opt-out via the Network Advertising Initiative opt-out page.
Do Not Track Signals and Behavioral Tracking
We don't honor Do Not Track signals and do not engage in third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
We do not market to children under 13, complying with COPPA regulations.
Fair Information Practices
In the event of a data breach, we will notify users within 7 business days via email, adhering to the Fair Information Practices Principles.
CAN SPAM Act
We collect email addresses to send information, respond to inquiries, and process orders. To comply with the CAN-SPAM Act, we agree not to use false subjects, identify messages as advertisements, include the business address, monitor third-party email marketing services for compliance, and promptly honor opt-out/unsubscribe requests.
Unsubscribe
To unsubscribe from future emails, follow the instructions at the bottom of each email or email us at info@elusaunascoldtubs.com, and we will promptly remove you from ALL correspondence.